FAQ

Why buy from Octopus Art?

Founded in 2008 and we quickly established a reputation for producing outstanding work at affordable prices. We have over 15 years experience in the commercial photography sector and we bring this experience to our art reproduction printing services.

What materials do you use?

Giclée Printing: all of our giclèe printing is done using HP Fine Art paper, this is a beautiful heavyweight art paper that always gives consistent results. All prints are done leaving a one – two inch white paper border to allow for flexibility in mounting and framing.

Canvas Printing: all canvases are printed onto a 360gsm 100% cotton matte canvas. Canvases are hand stretched onto 38mm gallery bars (unless otherwise stated) giving the finished art that museum quality finish.

Will my canvas or print fade?

The short answer is no! All printing is done on a museum quality HP Z2100 printer using Vivera archival inks giving beautiful colours and are guaranteed lightfast for up to 200 years.

What if I am not 100% happy?

If you are not totally happy with your print or canvas return it to us within 14 days for a full refund.

How big is 16″ X 12″?

To give you some idea of how big your print or canvas will be we have put together this image to give you some
idea, the figure in grey is six feet tall.

When will my print arrive?

All postage is free, we use a combination of Royal Mail and couriers depending on the items ordered. Prints are sent rolled in postal tubes, while canvases are sent in boxes.

  • Free delivery applies to UK postal addresses only
  • For delivery rates to EU countries please contact us
  • Delivery times are from 3 – 5 working days

Late deliveries:
If for any reason your delivery does not arrive within 14 days of dispatch please contact us so we can contact the Post Office or courier company. When contacting us, please let us know your order details and the full correct delivery address so we can help you as soon as possible.

Can you print my photo onto canvas?

Yes we do offer this service, but you will need to visit our sister site here.

Share this page